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 Robert A. (Bob) Prentice is an entrepreneur, a motivational speaker, a corporate trainer, a business and marketing consultant, an author, and publisher, who began his career 26 years ago.
On December 26, 1989, Professional Development Systems was established in Rapid City, South Dakota. In 1998, Bob moved the business to Wessington, South Dakota, so his family could experience the benefits of living in a rural community.
Bob has worked with hundreds of companies, schools and organizations all over the United States, delivering highly motivational training sessions in Customer Service, Leadership, Sales, Team Building and more. Thousands of people participate in Bob's training seminars each year, with over 250,000 people to date, having enrolled and participated in these productive and profitable training sessions.
Bob has a passion for working with young people in schools and other educational environments. Equipping children with tools, resources and ideas to live a richer, fuller and happier life is a vital aspect of his mission.
A family man, Bob and Vicki, his wife of 29 years, have enjoyed the privilege of raising three children–two sons and a daughter–to adulthood. They also have an 14 year old daughter.
Bob says he plays much more than he works, and when he works he goes to fun! Bob's friends call him Mr. Attitude.
Read what some of our clients have said after participating in Bob's training seminars. . .
"Bob, you were a hit with the audience. Both of your presentations were well recieved by the audience. They appreciated the information you shared as well as the energy and motivation you have as a speaker. [T]he audience loved you and want you back next year. I appreciate the important role you played in making our conference a success."
–Patricia Gisinger, Manager, ND Telephone Association
"Your presentation was just what we needed to boost our enthusiasm and energy level to be better volunteers! I know that your positive message and thoughts will stay with us for many years to come!"
–Rhonda VanDenEyke, State Secretary, SD Association of Healthcare Auxiliaries
"The attendees appreciated the information that you presented at your session. . .Your presentation gave the attendees information that they can actually utilize on a day-to-day basis in understanding themselves and their co-workers. . ."
–Lori L. Tracy, Executive Director, SD Health Care Association
"Thank you for taking the time to present to our employees of the fifty-four credit unions across South Dakota. . .The meetings were a huge success, with your presentation receiving high remarks from attendees."
–Donald P. Couch, President, SD Credit Union League
"Thank you for taking our Customer Focus Group idea and making it a reality...Your help was invaluable. You did an excellent job...It's nice to see, in this day and age, a company such as yours that is totally dedicated to customer satisfaction."
– Todd Wiley, Service Director of Rapid Chevrolet, Rapid City, SD
"I would like to thank you for your efforts on my behalf concerning your new Personal Sales Coach program. The result from the telephone training you gave me were immediate and very rewarding! I sold two of my largest orders for the year as a result of the appointments you helped me secure! Over the past years I have participated in courses you have instructed concerning goal setting, listening skills, sales skills, time management, and the Power Living course. I have been enriched in each class and have left with information that I feel I can apply to my daily living."
–Chuck Rausch, Rausch Monument
"Thank you for the wonderful job you did in presenting Total Customer Service at the Telephone Operations Conference in Fargo, ND. The audience loved you! The standing ovation alone was proof that they enjoyed your message and enjoyed you as a speaker. I have been organizing this conference for 16 years and it is rare that the crowd gives a standing ovation. "Get Prentice back", "Wow, Bob Prentice was great", "Great speaker", etc. were some of the comments e-mailed to me following the conference."
–Pat Gisinger, Manager, Telephone Operations Conference in Bismarck, ND
"I feel confident in saying that your seminars are helping us to enjoy what has turned out to be a record year in terms of sales."
–Michael Derby, Derby Outdoor Advertising
"We had employees talking enthusiastically about your classes weeks after they attended. There were topics that you covered that we learned all over again. As managers looking for new and exciting ways to train employees, we think your program is effective in building teamwork and customer satisfaction."
–Vic Toscana, General Sales Manager of Rapid Chevrolet, Rapid City, SD
"Like Wow, Bob! Your presetations . . . were all well received by our Credit Union Managers and Directors. It's usually difficult to appeal to and meet the needs of everyone. BUT you did it! It's a challenge to get a speaker who gives lots of good take-home ideas we can use right away–and find somebody who gets (and keeps) the audience involved, intersperses enough humor to lighten the load, and still challenges individuals to seek thier personal best! You did that, too! Truly professional in every way!"
– Rod J. Simon, Director of Marketing & Education South Dakota Credit Union League
"This was an excellent class. It reinforced my ideals and concepts. In turn, it let me know how to apply various concepts to my current job, with outstanding results."
\– Dan Hodack, Senior Administrator SDSU, West River Grad. Center
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